Mission and values

Our Mission

We are in business in order to help our customers live a better life by spending less.

Our Values

Customer satisfaction

We work every day to provide the best possible service for our customers, by constantly taking into account what they think, the products they want, and the services they demand. Our customers are the key to our development and improvement.

Providing customers with low prices every day

Lenta is the leader in terms of price. We have always been the price leader and we are committed to continue bringing our customers more goods at lower prices than our competition. We ensure that our costs are kept to a minimum so that we can pass the savings on to our customers.

Selling goods of only the highest quality

Our stores only stock fully licensed goods and those which have been handled in the most sanitary conditions.

Our employees

Our employees play the most important role being the key value in our company. We know that if we want to have satisfied customers, we must retain employees who are happy.

Maintaining the highest level of respect for everyone

We pride ourselves on respecting the opinion of all Lenta employees, no matter what position they hold in the company. We encourage positive criticism and friendly relations within the company. By encouraging an open environment based on mutual trust, everyone can feel comfortable about asking assistance from another employee and they can be confident that their voice will be heard.

Teamwork in everything we do

Only by everyone working together will we be able to completely satisfy our customers.

Employee training and development

Nothing remains constant. When it comes to education, growth and professional development, we strongly encourage our staff to develop and grow through our in-house training programmes. In turn, this will help our company grow and expand.

Innovation and the constant generation of new ideas

Key to our long term survival is a continuous flow of innovative ideas. Many of these come from our own staff. We believe that in order to stay ahead of the competition, we must continuously implement these new ideas.